LivePerson (NASDAQ: LPSN), a leading provider of predictable conversational AI, today announced the launch of LivePerson Sync in partnership with Coral Active, a leader in enterprise contact center ...

GlideFast Consulting, an integral part of Apex Systems' enterprise platform solutions offerings and a multi-year Elite ServiceNow partner, sought a solution that would leverage and monetize its ...

ServiceNow (NOW stock) have climbed 10% over the past week, pushing the stock to $113.19 and reigniting investor interest in the enterprise software leader. The ...

Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...

Australian technology services provider Kinetic IT has announced that it has been recognised as a ServiceNow Elite Partner in Consulting & Implementation for providing guidance and expertise to help ...

Most employees have structured development tools on hand, but only 7% turn to a learning platform when they need help at work ...

Now in its fifth year, the Phenom HR Awards recognize companies, teams and individuals who are hiring faster, developing better and retaining longer with applied AI. These compani ...

Citrini Research imagines a future where software tools and expertise are rendered obsolete while AI unleashes job losses and economic chaos.

Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

Digital infrastructure provider US Signal has hired Nate Steed as general counsel and chief legal officer, a newly created ...

Enterprises seeking to make good on the promise of agentic AI will need a platform for building, wrangling, and monitoring AI agents in purposeful workflows. In this quickly evolving space, myriad ...

New innovations include expanding AI Companion 3.0 more broadly across the Zoom platform and introducing custom AI agents to ...