Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

NEW YORK, March 12, 2026 /PRNewswire/ -- LivePerson (NASDAQ: LPSN), a leading provider of predictable conversational AI, today announced the launch of LivePerson Sync in partnership with Coral Active, ...

Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...

eLuminous Technologies transformed a Tier-1 Indonesian ISP’s legacy CRM into a unified ServiceNow platform, automating customer onboarding, billing, and incident management while providing real-time ...

The Trump administration has awarded Event Strategies several contracts—including one that could be worth up to $100 million—with little competition, according to federal filings.

Cohesity and ServiceNow partner to deliver real-time recovery for AI agents. Build, operate, and safeguard your enterprise AI with ease.

The CRN 2026 Partner Program Guide takes a look at how partner programs changed over the last 12 months to incorporate or support the selling of AI solutions by channel Partners.

ServiceNow (NOW stock) have climbed 10% over the past week, pushing the stock to $113.19 and reigniting investor interest in the enterprise software leader. The ...

GlideFast Consulting, an integral part of Apex Systems' enterprise platform solutions offerings and a multi-year Elite ServiceNow partner, sought a solution that would leverage and monetize its ...

Anthropic showcased cooperation with some software vendors recently hammered by its AI product roll-outs. Software stocks climbed.

Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...