United States, 16th Mar 2026 - As car buyers increasingly begin their purchasing journey online, automotive dealerships ...

The embedded training and coaching AI strengthen human-led delivery, especially for complex customer, member and ...

8x8, Inc. announced on March 12 the global general availability of 8x8 Engage, extending the customer engagement platform to all channel partners and customers worldwide. The product, built on the 8x8 ...

Overview AI automation helps save time by handling repetitive daily tasks.Businesses can improve productivity and accuracy with AI-powered tools.Custom AI solut ...

Modernizing Support with Next-Gen AI Knowledge Management Austin, United States - March 15, 2026 / Upland Software / ...

The report evaluates 12 customer service providers; Creatio received above-average customer feedback in the evaluation.

StoreEase is launching an AI Native platform, built on over a million phone interaction data points that is driving ...

MTEL, a multi-country Mobile Virtual Network Operator (MVNO) active in Austria, Germany and Switzerland and part of the Telekom Srbija Group, together with Compax, a leading provider of BSS/OSS and ...

Allianz SE, the German multinational financial services and insurance group headquartered in Munich, has announced a series of leadership and portfolio ...

Microsoft is investigating issues with Outlook and Microsoft 365 after users report login failures and missing emails, alongside known bugs in classic Outlook.