Third-party restaurant delivery is a major consumer innovation that links ordering through marketplaces to fulfillment by gig drivers managed by marketplace algorithms. It began in fits and starts — ...

In an age defined by convenience and speed, the quick-service industry is experiencing a transformative shift in the way it serves customers. Third-party delivery services have emerged as ...

I ordered takeout from a wings restaurant on Super Bowl Sunday. Big mistake. The 45-minute wait nearly cost me kickoff. I stood there, surrounded by frantic delivery drivers, flashing hazard lights, ...

Collin Wallace wanted a snack. Specifically, he wanted one delivered to his classroom during lecture (he had long lectures). This was 2006, when delivery was mostly limited to a few types of food, and ...