One Laramie teacher-turned-author is using her platform to teach empathy to children and adults. Crystal Ballard said empathy can be the greatest tool offered to anyone, and that after working in ...

John Jordan is the head of The Academy at Bank of America, leading learning, onboarding and skills development for 200,000+ employees. Empathy—the ability to put ourselves in someone else’s shoes—is ...

Over the last decade, the world has witnessed an upsurge in hate crimes, online toxicity, identity-based polarisation and ...

EL PASO, Texas (KFOX14/CBS4) — Adult Protective Services staff members experienced what it's like to live with dementia. On Thursday, about 30 APS staffers participated in Dementia Live, a high-impact ...

Imagine yourself stepping into the clean, clinical environment of a neuroscience research lab, heartbeat quickening as you reflect on just how little you know about what will happen next. You are ...

Neuroscientists from the University of Vienna and the Karolinska Institute in Stockholm have investigated whether playing violent video games leads to a reduction in human empathy. To do this, they ...

Empathy is essential in customer service, but it isn’t always enough. Your organization must embody the empowered behavior that being empathetic can require. One approach that’s good on paper but ...

In the upper echelons of corporate leadership, those who see their careers skyrocket to the top of the corporate ladder often possess a unique and significant quality: empathy. As an executive ...

Empathy-focused phone calls made by trained, nonmedical community members led to significant improvements in blood sugar control for low-income adults with diabetes, according to a new study from Dell ...