Despite the fact that customer service jobs often involve selling and sales jobs often involve service, interviews are typically unique to each position. Sales job interviews tend to emphasize the ...

"As companies reimagine their products and experiences to win in the AI era, the need for trusted customer insights has never been greater," said Eric Johnson, CEO of UserTesting. "By bringing ...

Tlacael Esparza is the co-founder and CTO of Sensory Percussion. This post is part of the Lessons Learned series featuring NYU entrepreneurs’ first-hand accounts of challenges faced in starting a ...

Marketing has never been so competitive. With the cost of living increasing and inflation rising, customers are being more frugal than ever, plus, with people being shown up to 5000 ads a day, we ...

opportunities. Yet this approach, which traditionally pays for itself with a handsome dividend (one of my most recent client interviews revealed a 6 figure engagement), is probably one of the most ...

UserTesting, a provider of customer insights, has acquired User Interviews, providers of a participant recruitment platform for user research, market research, and artificial intelligence training.