Use these strategies to help ensure that teachers and other stakeholders feel heard and valued, which can lead to better ...

You've had the worst day of your life and you need to word-vomit all your feelings. Your dad won't pick up the phone. Shoot. Mom? Nope. Best friend? Nothing. Therapist? If you only had an appointment.

Vacation provides the perfect laboratory for couples to practice active listening skills without the distractions and time ...

Despite what you might have heard in professional circles, money does not make the world go ‘round. What does make a difference, both in and out of the office, is good communication. It’s this key ...

Mastering active listening can transform CX by building trust; it's a powerful conduit for enhancing customer satisfaction and loyalty. When it comes to customer experience (CX), active listening ...

Have you ever tried sitting with your pet after a stressful day and talking it all out? As strange as it may sound, our furry friends can often understand what we say and feel, even if they don’t ...

The following excerpt is from Jill Schiefelbein’s book Dynamic Communication. Buy it now from Amazon | Barnes & Noble | IndieBound or click here to buy it directly from us and SAVE 60% on this book ...

We've all been there. You're sharing something important, like a frustration, an idea, or a vulnerability, and the person across from you is doing "all the right things." They're nodding. They're ...

The how-to for listening looks something like this: Look into their eyes. Nod your head. Smile. Say, "Mmm-hmm." Just kidding — that's not the 'how to' of listening; that's the 'how to' of pretending ...